18 February
Short-notice Data Centre Maintenance
@10:00 London Time
Due to cooling issue in our data centre some of our servers will be down while the air conditioning units are being repaired. Please check this page for more updates. We apologise for any inconveniences caused.
Thank you.

09 February
Scheduled Data Centre Maintenance
@8:30 London Time
Our Data Centre engineers are relocating some of our servers. There will be downtime periods while this work is being carried out.
Thank you.

14 May 2006
Scheduled Hardware Maintenance- Linux Servers
@8:30 London Time
Our Data Centre engineers are installing secondary network card on all servers. The will be brief periods of downtime while this work is being carried out.
Thank you.

07 February 2006
Network Emergency Maintenance- Linux Servers
@02:15 London Time
Our Data Centre engineers are carrying out an emergency operation on our core switch. Please be patient while our engineers are investigating this issue.
Thank you.

23 November 2005
Packet losses - Linux Servers
@21:22 GMT
We are currently experiencing packet losses. Your site may appear down. Please be patient while our engineers are investigating this issue. Thank you.

@21:28 GMT
This issue has been resolved. We will be monitoring the network closely over the next few hours. Thank you for your cooperation.

23 August 2005
Interruptions in mail services- Windows Servers
@12:00 GMT
Mail services have now been resumed.
We thank you for your cooperation.

23 August 2005
Interruptions in mail services- Windows Servers
@10:00 GMT
We are currently defragmenting the mail servers hard drives after we noticed a high rate of IO (input-ouput). During this process all emails sent to your domain will be queued by our secondary mail server, which will relay messages once the primary mail server comes back online.
We apologise for any inconveniences.

31 March 2005
Major Network Issues - Linux Servers
@16:30 GMT
This issue seems to have been rectified and all our servers are now responsive. Thank you.

31 March 2005
Major Network Issues - Linux Servers
@15:38 GMT
We, as well as hundreds of hosting companies, are still experiencing network outages across our servers. Thank you for your cooperation!

31 March 2005
Major Network Issues - Linux Servers
@15:01 GMT
News update from the data centre:
" At approximately 4:15AM CST, a pair of redundant Powerware 500KVA UPS units failed creating a power failure in section B of our DLLSTX2 datacenter. Emergency teams were deployed within minutes and power was restored within minutes but intermittent power outages did occur until 6:45AM CST. Powerware, JT Packard, and electricians are currently onsite with over 100 Planet technicians working to resolve the issue. We do not anticipate any further outages . A formal RFO will be released once the team debriefs. We apologize for all issues that has caused. "

31 March 2005
Major Network Issues - Linux Servers
@14:25 GMT
This issue has been caused by the main BGP (Border Gateway Protocol) routers, which fail VERY rarely and could take some time to restore.
The Planet's engineers are working at full force to resolve this issue and we are eagerly waiting for any news. This outage has seriously affected many major commercial websites including many mission critical enterprise networks.
Please note this situation is beyond our control. Thank you for your understanding.

31 March 2005
Major Network Issues - Linux Servers
@12:23 GMT
Some segments of data centre network have been restored, but many hosting providers are still in complete blackout. Thousands of websites are down worldwide!
Still awaiting a resolution from the data centre.

31 March 2005
Major Network Issues - Linux Servers
@11:48 GMT
This issue has affected many hosting companies including some enterprise colocation providers. Your emails will be queued by our secondary mail server, which will relay them back to your server as soon as they're back up. Please check back for more update. Thank you.

31 March 2005
Network Issue - Linux Servers
@11:30 GMT
We are experiencing a routing issue at the data centre's main routers. Our data centre technicians are working on the problem and we're expecting a resolution in a few minutes. Thank you for your patience.

27 March 2005
Kernel update - Linux Servers
@08:47 GMT
All servers are back online and fully operational.

27 March 2005
Kernel update - Linux Servers
@07:00 GMT
We are currently carrying out this maintenance and your site could be down for a short period.

08 March 2005
Network issue - Windows Servers
@22:44 GMT
We are experiencing high load on some of our routers resulting in packet losses. You may notice your web site is very slow at times. Our data centre engineers are working on the issue.

12 January 2005
Network issue - Windows Servers
@23:11 GMT
The situation is improving as our data centre is filtering out the ip's launching Denial of Service attacks.

12 January 2005
Network issue - Windows Servers
@22:37 GMT
We are experiencing high load on some of our routers. Our data centre engineers are working on the issue.